Shipping and Returns

Thank you for shopping with Forged Flag Society. Every order is important to us, and we want your experience to be simple, clear, and reliable from the time you place your order to the time your shirt arrives.

Below you will find information about shipping, production time, tracking, returns, exchanges, damaged items, and order changes.

Printed to Order

Forged Flag Society shirts are printed to order. That means your shirt is made after your order is placed, rather than pulled from a large warehouse shelf.

This allows us to keep creating fresh designs, reduce unnecessary waste, and focus on quality over quantity. Because each order is made specifically for you, please allow time for production before your order ships.

Order Processing Time

Most orders begin processing shortly after they are placed. Since our shirts are printed to order, production time may vary depending on order volume, product availability, and seasonal demand.

We work hard to print and prepare orders as quickly as possible while maintaining quality. Once your order ships, you will receive tracking information by email.

Shipping Time

Shipping time depends on your location and the shipping method available at checkout. Once your package leaves production, delivery time is controlled by the shipping carrier.

Please keep in mind that weekends, holidays, weather delays, and carrier delays may affect delivery times.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Use that tracking link to follow your package while it is in transit.

If tracking shows your package as delivered but you have not received it, please check around your delivery area, mailbox, front door, porch, building office, or with neighbors before contacting us.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order. If you notice an address mistake, contact us as quickly as possible.

If your order has not entered production or shipped yet, we will do our best to help. Once an order has shipped, we may not be able to change the delivery address.

Lost or Delayed Packages

If your package appears delayed, please allow the carrier time to update tracking. Sometimes packages are still moving even when tracking updates are slow.

If your package appears lost, contact us with your order number and tracking information. We will review the situation and help guide you through the next steps.

Returns

Because Forged Flag Society products are printed to order, returns may be limited unless there is an issue with the item you received.

If your order arrives damaged, defective, misprinted, or incorrect, please contact us as soon as possible so we can review the issue and help make it right.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us with:

Your order number
A clear photo of the issue
A photo of the full item
A brief description of the problem

Once we receive the information, we will review your order and determine the best solution.

Exchanges

Since each shirt is printed to order, size exchanges may be limited. Please review the size chart before placing your order and choose your size carefully.

If you received the wrong item or there is a production issue, contact us and we will review the order.

Refunds

Refunds may be issued when an order has a qualifying issue, such as a damaged, defective, incorrect, or misprinted item. Refund approval depends on the situation and review of the order.

If a refund is approved, it will be processed back to the original payment method. Please allow time for your bank or payment provider to complete the refund.

Order Cancellations and Changes

If you need to cancel or change an order, contact us as quickly as possible after placing it.

Because our products are printed to order, we may not be able to cancel or change an order once it has entered production or shipped.

Care Instructions

To help protect your Forged Flag Society shirt and keep the print looking strong:

Turn the shirt inside out before washing
Wash cold with similar colors
Use mild detergent
Tumble dry low or hang dry
Do not bleach
Do not iron directly over the printed design

Contact Us

If you have a question about shipping, returns, exchanges, damaged items, or an existing order, please contact us through the contact page on our website.

When contacting us about an order, please include your order number so we can help you faster.

Final Note

Forged Flag Society is built on freedom, grit, service, and pride. We appreciate your support and will do our best to make sure every order is handled with care.